Privacy Policy | Locatelli's

Terms and conditions/Privacy Statement

Terms And Conditions

All Sales are Final.

Shipping

Shipping time is currently 1-3 weeks after placing your order.

Return Policy

All sales are final.

We do not issue refunds, accept cancellations, or allow exchanges to be made.

Afterpay

We don't accept afterpay.

We reserve the right to cancel the order if the payments wasn't made during the buying proces.

Purchase for Personal Use Only

Buyers may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

special wishes

Please note: There are no customization options available when purchasing our paintings. It is not possible to select a specific print number, add an additional signature, or include a personal text on the painting. Each piece is delivered as shown and described.

Damages

All items must be inspected within 7 days of receiving and Locatelli's must be notified within 7 days of delivery. Images and descriptions of defects/damages must be provided for review.

Steve's wish

Enjoy the work and give it a good home!

If you wish to sell it afterwards, you would do me a great favor to do so through

recognized auction houses as:

De Vuyst

New-Art

Thanks Steve Locatelli

_________________________________________________________________

privacy statement

Locatelli's, registered at Oude Koornmarkt 53, 2000 Antwerp, Belgium, is responsible for the processing of personal data as shown in this privacy statement.

personal information we collect

when you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address and time zone. additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. we refer to this automatically-collected information as 'device information'.

our website and / or service does not intend to collect data about website visitors who are younger than 16 years. unless they have permission from parents or guardians. however, we cannot check if a visitor is older than 16. we encourage parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. if you are convinced that we have collected personal information about a minor without this permission, please contact us via hello@locatellis.be and we will delete this information.

we collect device information using the following technologies:

'cookies' are data files that are placed on your device or computer and often include an anonymous unique identifier. for more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
'log files' track actions occurring on the site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
'web beacons', 'tags', and 'pixels' are electronic files used to record information about how you browse the site.

additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, IP address, email address, and phone number. we refer to this information as 'order information'.

when we talk about 'personal information' in this privacy policy, we are talking both about device information and order information.

how do we use your personal information?

we use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). additionally, we use this order information to:

communicate with you to screen your orders for potential risk or fraud and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

we use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

sharing your personal information

we share your personal information with third parties to help us use your personal information, as described above. we use Shopify to power our online store, we use a third-party warehousing, payment service provider and a newsletter service. below you can find their online privacy statement:

https://mailchimp.com/legal/privacy
https://mailchimp.com/legal/data-processing-addendum/
https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
https://www.klarna.com/nl/privacy-statement

we also use Google Analytics to help us understand how our customers use the site you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy you can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. as described above, when opted in, we use your email address to provide you with a direct mailer with content we believe may be of interest to you.

do not track

please note that we do not alter our site’s data collection and use practices when we see a 'Do Not Track' signal from your browser.

if you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information should be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

additionally, if you are a European resident we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

data retention

when you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information. However, we are legally obliged to keep records of our orders dating at least 7 years back.

changes

we may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

last update: 19.11.2020

for more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@locatellis.be